Privacy

In effect from 2026-10-22

Storelook turns your app's screens into store screenshots and sends them, with your store texts, to App Store Connect and Google Play. This page says what it keeps about you to do that, why, who helps run it, how long it is kept and what you can ask for.

The controller of your data is LoopLab. Write to support@storelook.app about anything on this page. If you live in Türkiye, the KVKK notice says the same in Turkish, in the order the law asks for.

What is kept

• Your account: your email address, when you signed in and out, and the browser or app you used (its name and version as it sends them). No IP address is kept with it.
• What you make here: the screens you upload, the words and translations, pictures drawn for you, your app's store texts, and the screenshots, icons and videos made from them.
• Your store keys: the App Store Connect key and the Google Play service account key you add, stored encrypted and used only for what you ask: reading your listings and sending the changes you review.
• What you asked to be drawn: the words of every picture asked for, kept with the job that drew it; an idea turned down, by the automatic check or by the picture service, with the reason; and, if one is made, an account's pause and why. They are kept with the account to answer for what the service made and to stop misuse.
• Your plan and credits: what you bought in the App Store or Google Play (the product and its dates, never your card), and what your credits were spent on.
• The waiting list: the email address you leave on the landing page while sign-up is closed, and which form you used, to write to you once when it opens. Write to us to be taken off it.
• Messages you send us: through Help and feedback or by email, with the page you wrote from and a screenshot if you added one; a report of a result that came out wrong, with what you wrote and the answer it got.
• On your phone: if you allow notifications, the token that lets us tell the Storelook app a job has finished. From the Storelook app, the screens opened and the actions taken in it (usage events), recordings of how its screens are used, with every word on them and every picture of yours hidden, and the reports of its crashes and errors, with the phone's model, its system and the app's version; all of them carry your account's id, never your email address or what you made. The app asks before it first sends your screens or words to AI (Anthropic, below), and you can take that back in its Account.

One cookie keeps you signed in. Your browser also remembers choices such as light or dark.

The site's public pages (the home page, Looks, Pricing, Support and these texts) count their visits with Umami, which runs on our own server: it sets no cookie and keeps no IP address, a visit is tied to no account, and a browser that asks not to be tracked is not counted. For a visit it keeps the page, the site you came from, your browser, system, screen size and language, and the country and city worked out from your connection's address. Storelook itself, once you sign in, is not counted. Neither the site nor the app has advertising trackers.

Why

To run the service you signed up for (the contract between us): your account, your sets, the uploads to the stores you ask for, your plan. To keep it safe and fair: the sign-in record, the daily limits. To find what breaks in the app and what is hard to use: its crash reports, usage events and screen recordings. To see which public pages are read and what brings people to them: the counted visits. To answer you when you write. And because the law asks it: purchase records are kept for tax.

Who helps run it

These companies process data for Storelook, each only for its part:

• Hetzner Online (Germany): the server, the database and their daily backups, and the counted visits to the public pages.
• Supabase (servers in the EU): the sign-in, with your email address.
• Cloudflare (USA): storage for the files made here, and the check that a sign-in is not a robot.
• Anthropic (USA): suggestions, translations, and ideas for pictures and icons, from your app's words and, for a suggestion or an idea, its screens, icon and mascot; and the automatic check of the words of a picture you ask for.
• kie.ai (USA; NexusAI Services LLC and InnoLeap AI LLC): pictures drawn for a look or an icon, from the idea you pick, with your app's icon and mascot as references and, when one is redrawn, the picture it starts from.
• Resend (USA): the sign-in links and the few emails we send.
• RevenueCat (USA): the purchase records the stores send when you buy a plan or credits in the Storelook app.
• Expo (USA): notifications to the Storelook app on your phone.
• PostHog (USA): the Storelook app's usage events and screen recordings (every word and every picture of yours hidden), with your account's id.
• Sentry (USA): the Storelook app's crash and error reports, with your account's id.
• Google and Apple (USA): signing in with them, if you choose it.
• Apple and Google, as the stores: billing for plans and credits, and the changes you send to App Store Connect and Google Play with your own keys. To show your app among others in the App Store preview, the App Store's public search is asked for your keyword.

Several of them are outside Türkiye and the European Union; your data goes to them under the contracts those services offer for it. Nothing is sold, and nothing is shared for advertising.

How long it is kept

• While your account is open, everything above is kept so you can go on working.
• An app you delete goes to the bin for 30 days, then its files are removed.
• When you delete your account, your apps, files, renders and store keys are removed, your sign-in at Supabase is deleted, your phone stops getting notifications, and your email address is replaced with "deleted" in the account, the sign-in record, your messages and the error records, which stay without it and without their screenshots. Purchase and credit records stay, without your address, as long as tax law asks. Messages already mailed to our support inbox stay there; write to us to have them removed. What the Storelook app already sent to PostHog and Sentry (usage events, recordings, crash reports, under your account's id) and the purchase records at RevenueCat stay with them for their own retention periods; write to us and we have them removed too.
• The server's backups are kept for seven days, so a removed file is gone from them within a week.

What you can ask for

You can ask to see the data kept about you, to have it corrected, to get a copy, or to have it deleted; you can also object to a use of it. Delete your account yourself in Settings, or write to support@storelook.app. We answer within 30 days. If you think we got it wrong, you can complain to your data protection authority (in Türkiye, the Kişisel Verileri Koruma Kurumu).

Children

Storelook is a tool for people who publish apps, and not meant for anyone under 18.

Changes

When this page changes, the date at the top changes with it; a change that matters is also sent to you by email before it takes effect.