Support
Signed in, use Help and feedback in the app: it sends the page you are on with your message. Signed out, or about anything else, write to support@storelook.app.
Tell us the app's name in Storelook and the step you were on (Screenshots, Icon or Store listing), what you expected and what happened. A screenshot helps.
Cancelling a plan
Plans are subscriptions in the App Store or Google Play, so they are cancelled there; deleting your Storelook account does not cancel one.
- App Store: Settings on your iPhone, your name, Subscriptions, or apps.apple.com/account/subscriptions.
- Google Play: play.google.com/store/account/subscriptions.
Refunds
The store you paid in decides on refunds, for plans and credit packs alike.
- App Store: reportaproblem.apple.com.
- Google Play: Google Play's refund page.
Deleting your account
In Settings: type your email address to confirm, and your apps, files, renders and store keys are removed for good. Or write to support@storelook.app from the address you sign in with. Privacy says what stays, and why.